FAQ – pagAmico automated cash payment system

In this section, you will find our FAQ (Frequently Asked Questions)—a compilation of the most common inquiries regarding the pagAmico automated cash payment system.

This resource is designed to help you quickly find clear and concise answers to key customer questions. Each FAQ provides a detailed yet easy-to-understand explanation of the relevant concept or procedure.

If you cannot find the information you need, please feel free to contact us. Our sales team is always available to assist you with any questions regarding the pagAmico automated cash payment system.

The PagAmico Automated Cash Payment System is not directly connected to fiscal processing. However, the PagAmico 4B can be equipped with an integrated thermal printer, which does not have fiscal capabilities.

This printer can be used for:

• POS transaction confirmations
• Cash reports
• Summaries of deposits and withdrawals

Information transmitted by the cash register system, such as QR codes, loyalty cards, service receipts, or orders

Yes, all Ingenico POS models installed in our PagAmico Automated Cash Payment System support contactless payments (NFC).

The POS model 5K allows both contactless payments and transactions where the card must be inserted and a PIN entered. Additionally, all common payment apps for smartphones and smartwatches are compatible.

Yes, like any modern software, the PagAmico Automated Cash Payment System software may require regular updates to ensure security, stability, and user-friendliness.

Thanks to the integrated 4G connection, these updates can be performed remotely by PayPrint, ensuring that the system remains up-to-date without the need for an on-site technician.

All PagAmico Automated Cash Payment System terminals with change dispenser are equipped with integrated buffer batteries that provide the necessary autonomy in the event of a power outage, allowing ongoing transactions to be completed.
Additionally, the system sends automatic notifications via SMS or email to registered contacts in case of a power failure. If the power outage is caused by attempted tampering, the PagAmico automated cash payment system remains active to trigger connected security alarms.
Further details can be found in the following FAQ.

All PagAmico models ensure maximum security thanks to the integration of a 4G router, accelerometer, and backup batteries. By configuring the alarm settings in the setup menu, the system can send SMS or email alerts to predefined contacts in case of unauthorized access, such as an unexpected opening of the cash drawer, sudden movements of the unit, or power loss.

Additionally, Payprint offers an optional mounting kit, which includes a metal plate anchoring system to securely fix the unit to the store’s furniture, making it difficult to remove.

PagAmico is also equipped with two relays that can be used to activate specific actions or additional alarms, such as external sirens, fog generators, automatic door locking, or security cameras. These features make PagAmico a highly secure solution for Automated Cash Payment Systems, effectively deterring theft and unauthorized tampering.

Yes, PagAmico is always online and can be remotely monitored via the PagAmico Lite app (free for iOS and Android).
By connecting to the machine’s DNS address, users can:

• View all transaction movements
• Check the current cash balance
• Monitor the banknote and coin inventory
• Initiate payouts and deposits directly

This feature ensures maximum control and flexibility, no matter where you are.

Yes! If your cash register (RT) supports an X-On/X-Off communication protocol (as most market-standard models do), a seamless connection with the PagAmico Automated Cash Payment System is possible.

To use it, you only need an Android tablet on which the PagAmico POS software is installed – this software is provided by PayPrint free of charge

We recommend contacting our sales team first, as many inventory management systems are already compatible with the PagAmico Automated Cash Payment System.
If your system is not yet integrated, our software development team provides support for an easy connection to pagAmico, ensuring that your business operations remain smooth and efficient.